Return policy
1. Returns Window
If you are not fully satisfied with your purchase, you may request a return within 15 days of delivery (please retain original packaging and tags).
2. Eligibility
Items must be:
• Unworn
• Unused
• In original packaging
• With all tags and accessories
Products damaged by wear, misuse, or altered after delivery may not be accepted for return.
3. Refund or Exchange
Once we receive a valid return:
• Refund will be issued to the original payment method
• Exchanges will be processed if stock is available
• Refunds typically take 7–14 business days to reflect (bank processing time included)
4. Return Shipping
Return shipping fees are the responsibility of the customer unless the return is due to a defect or shipping error.
5. How to Initiate a Return
• Contact support with order number
• Receive return authorization and instructions
• Ship item back with proper packaging
Contact details are in your order confirmation email and on the Contact page.